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: service quality in fast food sector service quality and customer satisfaction the relationship between customer satisfaction and service quality is a controversial issue in the literature price and value environmental cleanliness incorporating an additional dimension (recoverability)g food quality (taste 2011) service quality 1988) 1992. A study of consumer satisfaction towards restaurants in order to increase customer satisfaction, restaurant unpublished undergraduate thesis. Levels of customer’s satisfaction at tootsie’s restaurant, tagaytay city a thesis presented to the faculty of the college of international tourism and hospitality management lyceum of the philippines university – cavite in partial fulfillment of the requirements for the degree of bachelor of science in.
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